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Injured On A SBS Bus – How To File A Medical Claim?

What should you do if you suffered an injury on a SBS Transit bus in Singapore and wish to file a medical claim with the bus company? The following is what I’ve gathered based on first-hand experience with helping someone through the whole process.

  • Visit the nearest Bus Interchange
  • Request to file an “INCIDENT FEEDBACK FORM
  • On the form, indicate YES for “Any injury suffered?”
  • On the form, indicate YES for “Would you like to receive a reply on your feedback”
  • Request a photocopy of the form
  • Once the investigations are fully completed, a SBS Transit representative will contact you
  • Submit your medical claims with photocopy of all supporting documents to them at:

    SBS Transit Ltd.
    205 Braddell Road
    Singapore 579701
    Attention : The Officer-In-Charge
    Group Claims Unit.

Note: All claims will be considered only after investigations are fully completed. Accordingly, your request will be considered based on the merits of the case.

What do you think?

Written by Patrick Tan

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